Frequently Asked Questions
Everything you need to know about our ethically sourced products and services.
Where are your products sourced from?
We work directly with indigenous artisans and sustainable farms globally, ensuring all sacred items like Palo Santo and White Sage are ethically harvested and support local communities.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Please note that for hygiene and energetic reasons, certain items like essential oils or used smudge sticks cannot be returned.
Do you offer wholesale opportunities?
Yes, we offer wholesale accounts for practitioners, studios, and retail shops. You can apply through our Wholesale portal located in the footer of our website.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.